Privacy Policy
Last updated: May 2026
1. Who We Are
The Ops Partners is an executive consultancy providing fractional C-suite services to growth-stage businesses. We operate globally on a remote-first basis, with roots in Malaysia, Singapore, and New Zealand.
For any privacy-related enquiries, please contact us via the enquiry form on our website at the-ops-partners.odoo.com.
2. What Information We Collect
When you submit an enquiry through our contact form, we collect the following personal information:
- Full name
- Phone number (optional)
- Email address
- Company name
- Information you provide about your business challenges
We do not collect any sensitive personal data such as financial information, identification numbers, or payment details through this website.
3. Why We Collect Your Information
We collect your information solely for the following purposes:
- To respond to your enquiry
- To assess whether our services are a good fit for your business
- To schedule and conduct a Discovery Call if appropriate
- To send follow-up communications related to your enquiry
We do not use your information for marketing purposes without your explicit consent. We do not sell, rent, or share your personal data with third parties.
4. How We Store Your Information
Your enquiry data is stored securely within our website platform (Odoo). We retain your information only for as long as necessary to fulfil the purposes outlined above, or as required by applicable law.
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
5. Your Rights Under PDPA
If you are based in Malaysia, you have rights under the Personal Data Protection Act 2010 (PDPA), including the right to:
- Access the personal data we hold about you
- Correct any inaccurate personal data
- Withdraw consent for us to process your data
- Request deletion of your personal data
To exercise any of these rights, please contact us via the enquiry form on our website.
6. Cookies
Our website may use basic cookies to ensure proper functionality. We do not use cookies for advertising or tracking purposes. You can control cookie settings through your browser at any time.
7. Third-Party Services
Our website is hosted on Odoo. By using this website, your data may be subject to Odoo's own privacy and data handling practices. We encourage you to review Odoo's Privacy Policy at odoo.com.
We use Google Meet and Microsoft Teams for client communications. These platforms have their own privacy policies which govern data processed through their services.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
9. Contact Us
For any questions or concerns about this Privacy Policy or how we handle your personal data, please reach out via the enquiry form on our website at the-ops-partners.odoo.com.